SHIPPING & RETURNS

Shipping Policy:

​Please allow 1 to 3 business days for us to dispatch your order. All orders will be shipped by

Australia Post and will incur a shipping fee, as selected at checkout. If you require express

shipping, please select the express option at the checkout for an additional fee.

You will receive an email with your order number upon purchase and a tracking number

upon shipment.

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For Domestic shipping within Australia. Please refer to

https://auspost.com.au/content/dam/auspost_corp/media/documents/domestic-parcels-delivery-estimator.pdf for approximate delivery timeframes within Australia. Posiesox will not be held accountable for any shipping delays caused by Australia Post or other third parties.

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Please contact Posiesox via email on posiesox@gmail.com with any concerns regarding the

shipment of your order.

Return & Exchange Policy:

Please contact posiesox@gmail.com with your name, order number for any

concerns regarding exchange or refund requests. Posiesox do not offer refunds on change of mind.

If there are any quality imperfections within your order Posiesox will gladly offer you an exchange or a

refund. Posiesox do however implement quality checks prior to shipping any items out. Please note this

does not include general wear and tear. If for any reason you wish to exchange an item, please note

Posiesox has a 15 day exchange policy from the date you receive your order. The item must be unused,

undamaged and in their original packaging. Once we receive the item, we will

inspect it and process an exchange within 5-7 business days.

 

Please note the buyer is responsible for all shipping costs including exchange

requests; unless the item arrived damaged or incorrect. If you prefer an exchange

instead of a refund, please let us know and we will be happy to assist you.